Customer Care Help Desk

Our Customer Care Help Desk:  Hours of operation are Monday through Friday, 8:00 am to 5:00 pm, eastern time.  We are closed on all federal holidays. If you are contacting us about an order, please include the order number. All customer inquiries are handled through our Help Desk.  We do not provide telephone support.

Order Cancellation Policy: Please review your order before you submit.  Make sure you have selected all products and  quantities correctly. Once an order status has changed to “In Warehouse” it cannot be cancelled. You may refuse the shipment upon arrival however you will be charged return fees outlined in our Return Policy.