Warehouse Order Processing: Our warehouse operates Monday through Friday, 7:30 AM to 5:30 PM eastern time and is closed all on all federal holidays. Orders ship within one business day after they are placed but no later than two business day. Depending on volume, some orders may ship the same day.
Shipping: We only ship to the billing address used when the order was placed. Orders will be shipped using UPS, FedEx , U.S. Postal Service, Canada Post or DHL and should arrive within the business days indicated below.
- Shipping US rates for Ground 2 – 5 business days are $6.95 plus $1.00 for each additional item.
- Shipping European Union rates for Ground 10 – 15 business days are $20.00 plus $2.00 for each additional item.
- Shipping Canadian rates for Ground 10 – 15 business days are $15.00 plus $2.00 for each additional item.
We do not ship signature required and the shipping days noted are NOT a guaranteed service.
Delivery Time: Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate. If all of the items you order do not ship at the same time, we will send you a notification plus the tracking number of those items until everything on your order has shipped. All items will ship within 2 business days from the date of the order.
DOT restrictions on air shipping: Restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream. In compliance with DOT rules restricted items require ground-only delivery. We do not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO or International addresses.